About Us
Welcome to The Digital Agency
Who Are We
Smart City Information (H.K.) Limited is founded and registered in Hong Kong in year, 2016.
Our Team
Many years experience on IT support , IT Consulting, web hosting and system integration, Smart City provides a one-stop solution for troubleshooting of your office computer equipment and system. Our team specializes in consulting, planning, deploying and commissioning using multi-vendor, multi-protocol and multi-media technologies to meet your specific business requirements.
Our Quality
We take great pride in our services and reputation for quality and reliability that we have achieved from always exceeding our clients expectation. We always place clients in first priority. We listen carefully, advice accurately and respond quickly in order to deliver the best quality services and solutions.
Our 6-D Process
01.
Discover
Before initiating anything it is much needed to first understand where you stand currently and what you are looking to achieve. So we first understand your requirements thoroughly.
02.
Define
As a next step is to define the problem so that we are all in complete agreement. Once the problem is diagnosed we can, provide step by step solution based approaches.
03.
Design
Once the requirement is fixed, we would begin the designing phase of required website or application what so ever according to the mutually agreed design wireframes.
04.
Develop
Once you are satisfied with the initial designing presented to you, we shall move forward with the backend logics and panel development of required application.
05.
Deploy
We like to keep it fast hence we deploy everything on our test servers almost instantly so that you can track the live progress about your project.
06.
Deliver
And the most satisfying step is the Deliver what we have created for you. Once everything seems good after the testing we deliver it to you with smile and support
Why Choose Us?
- Smart City is an established business with over 10 highly professional and highly trained computer engineers based in Hong Kong. We care about your business.
- We are a full service IT support company meaning we can meet all your IT requirements from IT support and connectivity through to printing supplies, business continuity as well as compliance towards GDPR and cyber security. We will look after your IT so you can look after your business.
- Our highly professional team is extremely qualified. With over 10 IT support engineers, we are able to support your every IT need and solve even the most complex of IT support queries. We are proud to be outstanding at what we do.
- We provide unhindered support 24 hours a day, 7 days a week, 365 days a year. If a problem occurs it doesn’t matter what time it is or what day of the week it is. Come rain or shine, we will be there to solve the issue and offer you support. We are always on hand to help.
- We take a professional but personal approach. When you call us, we will quickly connect you with the person in the team who can answer your question or solve your query. We do not use IT jargon, we keep it simple.
- We take our job seriously and hold ourselves personally accountable for the performance of your IT network and service when you work with us.